INTELLIGENT PROTECTION

INTRODUCTION

In a world and environment where day-to-day changes in external circumstances can drastically influence your business, having the ability to focus on your business’s operations is more important than ever.

Tshaphuks Trading successfully provides a host of comprehensive risk management services which allow us to manage your risks while you focus on your core business.

By having one provider who can successfully deliver several high-quality managed services, running your company has never been easier.

HOWWE APPROACH

SECURITY DIFFERENTLY:

To differentiate ourselves from our competitors, we focus on delivering a quality security product that provides more value, both within the security function and in related spheres.

These unique selling points poise Tshaphuks Trading to provide converged services to address risks and deliver value through our approach to delivering cost-effective solutions.

We serve clients across multiple industries including commercial real estate, education, financial institutions, government institutions, healthcare, manufacturing, industrial, logistics, retail, natural resources, and public transportation.

WHAT SETS US APART

Best Practice

We develop Best Practice based on international standards and through our own experience and insights from our Continuous Improvement Matrix, which outlines how we utilise the information gathered on the ground to inform decision-making to best optimise and improve the solution deployed.

Tshaphuks Management Information System (MIS)

The Tshaphuks Information System (TIS) is our bespoke internal management tool which is integral to our model of quality assurance and service delivery oversees processes, people, and workflows to identify, assign and manage issues raised, to conclusion. Linked to this is our customizable Tshaphuks Trading Customer App, which has a host of unique features which are outlined in this document.

Quality Assurance

Quality Assurance. As an ISO 9001:2015 accredited entity, all of our processes, documentation and systems are enabled to ensure a high level of quality and that our products and services are consistent and compliant, and geared to enhance customer satisfaction through the processes and continuous improvement and development of those processes.

Advanced Technology Solutions

The deployment of Advanced Technology Solutions which augment typical solutions to enhance the overall solution provided while potentially reducing the reliance on manpower and delivering a cost-saving to the client.

Selecting and Developing Quality People

Selecting and developing quality people improves the level of service delivered – our recruitment process and Tshaphuks Trading Skills Academy assist with identifying compliant and vetted candidates which are best suited to your needs, and to ensure that each candidate is appropriately trained at one of our SASSETA- accredited facilities to upskill them and improve solution delivery. Included in this is our ability to provide specialised training, such as for warehousing and retail, to address the specific needs of your operation.

Management Interaction at All Levels

Management interaction at all levels provides our operation with the visibility and attention to detail to ensure that the standard we strive for is maintained and that all issues raised are escalated until resolution, as well as provides our customers with the ability to liaise with even executive level management should you feel there is a service deficiency which is not being appropriately addressed.

Comprehensive Risk Assessments

Comprehensive Risk Assessments are conducted to identify risks, assess and devise mitigation methods, and implement preventive controls. These risk assessments are regularly updated during our experience with your operation to ensure that the solution delivered is the most appropriate to the fluid risk profile on-site.

Complimentary Services to Security

Providing Complimentary Services to Security such as receptionists, pickers, packers and checkers allow us to expand our risk management services to additional spheres of your business.

OUR MEMBERSHIPS AND AFFILIATIONS

Technology Solution

Our well-developed suite of technology services provides us with the platform to deliver an advanced risk management solution matrix. Our experience and expertise allow us to examine your specific requirements and develop a solution which provides a higher level of risk mitigation and a value proposition through potential cost savings identified.

Our solutions are a holistic platform of carefully selected interconnected parts that are combined to craft an overall solution, as opposed to a basket of individual bits and pieces crudely put together. Our solutions suite includes, but is not limited to: